Does a spa need to be filled and drained each time it is used?

Fortunately, no. Properly maintained, many people change the water in their hot tub every three to four months, depending on variables like the number of bathers, frequency of use, type of sanitizing system, and so on.

What if I would forget to turn my spa off when I've finished using it?

Your NAHANNI Spas® hot tub will turn itself off, automatically.

Can I order a hot tub direct from the NAHANNI Spas® manufacturing facility?

Because the purchase of a spa is a sizeable investment, we think consumers deserve to have a professional organization (i.e., The Home Depot) help them find the spa that best suits their needs and lifestyle.

What do the various horsepower numbers really mean?

Continuous Duty Horsepower is the established standard that has been used in the electric motor industry for several decades. It is a measure of the amount of work that a given motor can do over the entire life of that motor. Market Horsepower is a recent term used by some manufacturers to make their pump and motor assemblies appear more powerful. For example, a pump with a 2 horsepower (HP) "continuous duty" rating could also be labeled at 3.6 HP "market horsepower." Maximum Duty Horsepower (also called "brake horsepower") describes the maximum output of a given pump and motor combination. This output shows the amount of power generated at the point at which the motor breaks down. For example, a pump and motor with a 2 HP "continuous duty" rating could also be labeled at 3.7 HP "maximum duty." TIP: When comparing two different brands of hot tubs and it is not clear which horsepower measure is being used, it is wise to compare the power consumption (amperage) of each brand's motors. Because modern pump and motor assemblies are all relatively equal in terms of efficiency, the amperage (power) used by a given pump and motor assembly is a good indication of its power output. Just be sure that both motors operate at the same voltage.

Can someone contract a disease from a spa?

The relaxing benefits of a warm water soak depend on spa care. By following the recommended guidelines (please refer to your owner’s manual) for treating spa water, you should enjoy years of relaxation benefits without worry about bacteria or disease.

What is the difference between an air injector and a jet?

Jets, located throughout a spa, deliver water into the spa in different volumes and motions, which provide the body with a massaging action. Many jets are interchangeable and often adjustable so the spa bather can customize his/her soak. Air injectors, however, are generally located in the seat areas and, when activated, create a turbulent bubbling or boiling action, another preference of some spa users.

How much water does a hot tub hold?

Hot tubs come in all shapes and sizes, so the amount of water will vary. As people get into the spa, water is displaced and the level rises. The general recommendation is that there be enough water to cover the jets and the filter intake area, but not so much water that movement results in an overflow. NAHANNI Spas® current lineup of hot tubs include models that hold from 285 to 415 useable gallons.

I have safety concerns about children or neighbors using my spa when I'm not around.

Select NAHANNI Spas® models feature a locking program built into the control panel to prevent activation of the controls. Of course, using the lock down straps on your cover will also help to prevent unauthorized visitors.

Do I need to hire a special contractor to install my spa?

Unlike inground pools and spas, NAHANNI Spas® hot tubs are completely self-contained, portable units. That means that all the plumbing, jets, wiring, heating, and mechanical components are already installed. There will likely be some steps required to prepare your home for the installation of your spa. Specifically, an electrician is required to make the final connection. Please consult with a Home Depot store associate to make sure that your site and electrical supply are ready for your new spa.

Does the spa warranty transfer from one owner to the next when a "gently used" spa is sold?

NAHANNI Spas® offers one of the most comprehensive warranties in the spa industry, but it is designed for one (the first) owner only.

Can I use our hot tub in the winter? What if we choose not to?

Sure! Many people not only use their tub in the winter, but find that winter is their favorite time to get their hot water hydrotherapy. However, if you choose not to use your tub in the winter, please follow the winterizing instructions below. That way your tub will be ready to go again, when you are, in the spring!

Winterizing Instructions

Winterizing a spa, if done properly, is a complicated procedure. When at all possible this should be done by a spa service center. Doing so will guarantee that you will not have a freeze up, or if you do that they will repair all damages done by the freeze up at no cost to you. A frozen spa can be very pricey to fix.

With that in mind here are some basic winterizing tips that will help you remove enough of the water and add enough RV Antifreeze to keep your plumbing from freezing.

What you will need;

1. A wet /dry (shop vac) vacuum.

2. 1 to 3 gallons or RV antifreeze (nontoxic, used in Recreational Vehicles water tanks)

3. Channel lock pliers (16" works best for most tubs)

4. A funnel

5. Time, expect two to three hours.

Now that you have those things,

• Drain the spa

• Vacuum all of the jets and injectors, until there is no more water coming out.

• Remove your filter and vacuum at the filter plumbing.

• If you have an air injectors, turn power on , and make sure the pump (s) are NOT running and the heater is not firing; (generally this can only be accomplished by unplugging the pumps from the control box and removing the connections from the heater) then turn your air blower on until water no longer comes out of air holes. Then turn the power back off.

• Loosen the plumbing connections at your pump and at your heater and remove the freeze plugs on the front face of the pump(s). Vacuum up any water that comes out.

• Reconnect the plumbing to the heater, the freeze plugs and the lower of the two connections on your pumps.

• Add RV anti-freeze to the pump using your funnel. Most pumps will take approx. 4 oz.

• Reattach your pump unions.

• Add approximately 1oz. of RV anti-freeze to each of the jets. (use funnel)

• Add RV anti-freeze to the plumbing that is attached to your filter until it runs out of the intakes in the foot well of the spa. (This is not possible in all spas)

• Add anti-freeze to the air injectors, this can be tedious but is worth the effort.

In climates that get heavy snows it is a good idea to place some 1/4" plywood over your cover to help reinforce it.

Then cover the spa with a tarp, and strap the tarp down, this will help keep winter winds from getting to your cover.

In the spring, or when you are ready to start the tub back up.

• Make sure that all fittings are tight.

• Fill with cool water

• Turn the power on.

• Run the jets on high speed for 30 minutes.

• Several times during the 30 minutes that you are running your pump, turn your air blower on and off. This will purge the air lines.

• Drain the spa through all drain lines supplied

• Put your filter in the spa.

• Refill and treat chemically like you would during a water change.